Downloadable app comes after customers demand better communication following Superstorm Sandy.
By John Patten
The parent company of Jersey Central Power and Light is touting its new mobile phone app, which the company says could be helpful during times of power outages.
The app launched by First Energy Corp. is free for its customers in the five states the company's utilities serve, and offers quicker access to outage maps, simplified reporting of outages, and access to personal account information.
“Our new smartphone app and mobile website make it easier for our customers to stay in touch with us and conduct every-day transactions when they’re on the go, whether it’s reporting a power outage or paying a bill,” Ronald I. Green, vice president of Customer Service, said. “The new tools also make our simple and secure online bill payment programs even more convenient.”
The app also offers "click-to-call" for customer service and links to the company’s social media sites and the company's website.
Many New Jersey residents have been demanding better communication on power supply outages from the company, especially after Superstorm Sandy knocked power out for hundreds of thousands of residents for more than a week. The company was also directed to develop better communications by the New Jersey Board of Public Utilities after 2011's Hurricane Irene also caused widespread and sustained power outages.
For more: Millburn Patch
Mark Slade
Keller Williams
917.797.5059
Good Homes
Selling a Maplewood/South Orange/Millburn/Short Hills area home involves many steps and having an experienced Maplewood New Jersey Real Estate Agent and Realtor®, specializing in the Bedroom Communities of New York City in Essex/Union County— Millburn, Short Hills, Montclair, West Orange, South Orange, Livingston, Maplewood, Springfield, Summit, Madison, Chatham, Scotch Plains, Fanwood, Cranford and Westfield--by your side will make the transaction run a lot smoother. I would love to be your Maplewood/South Orange New Jersey Area Real Estate Professional! I assist both buyers and sellers in the Bedroom Communities of New York City, mostly served by NJ Transit’s Mid-Town Direct Train Lines, offering commutes of 45minute or less to NY Penn Station, with either the purchase and or sale of residential real estate.
As an Accredited Buyer’s Agent (ABR), I have received special training to guide and educate you through the entire home buying process. From start to finish, I listen to your needs and desires in what you would like and take the information you give me to find you home. My GO-TO team can provide you the best in Real Estate advice with regard to attorney choices, Home Inspectors and Mortgage Loan Officers
As your Maplewood/South Orange/Millburn/Short Hills/Essex/Union County New Jersey listing agent I am well versed on as your local expert in all things in the Maplewood and South Orange area Real Estate Market. You can expect personalized service that includes a detailed consultation on how to best position your Mid-Town Direct home to be competitive in today’s market with training to provide my clients with an in-depth Advanced Comparative Market analysis, and advice on staging. As my office’s technology officer as well as both a Zillow Platinum Premier and Trulia Premier agent, I use the latest and most up-to-date marketing methods to get your home in front of as many buyers as possible. Being your New Jersey Real Estate Agent and Realtor ® not only involves just finding the home or selling the home, but being your guide, negotiator, advisor and advocate and making sure that your needs and goals are met. Being your New Jersey Essex/Union County area Realtor® (with a little bit of Morris County thrown in for good measure) is one of my truest passions, and “Helping You Find Your Dream Home” is my number one priority.
Mark Slade
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