The 2012 JD Powers and Associates ranked Keller Williams Realty #1 in Customer Satisfaction for BOTH Buyers and Sellers based on 2990 evaluations analyzed from March 2011-April 2012. This is the first time KW won both prestigious awards. In 2008, 2009, and 2010, KW was ranked #1 in Buyer Satisfaction and ranked highly in Seller Satisfaction, but not the highest.
Moreover, Keller Williams receives the highest scores in ALL factors across both segments, including agent/salesperson, which is the most important aspect of the customer experience for BOTH home buyers and sellers. Although for Sellers, the a key factor was selling the home closest to the listing price. On average, sellers report receiving 89% of the list price.
Christina Cooley of JD Power and Associates noted “As customers continue to feel anxious about the current housing market, it requires a combination of a high-performing company, process and resources along with a truly exceptional agent to put home buyers and sellers at ease. At the end of the day, real estate companies may best satisfy their customers by keeping them informed, educating them on comparable sales information and following up with them after the closing.” Antonio Atacan,Operating Principal of Keller Williams Center City confirmed this adding this is what we reinforce with our agents daily. The clients’ interests must come first, and that is the basis of our company’s mission statement:
Win-Win: or no deal, Integrity: do the right thing, Customers: always come first, Commitment: in all things Communication: seek first to understand, Creativity: ideas before results, Teamwork: together everyone achieves more Trust: starts with honesty, Success: results through people
Mark Slade Keller Williams 917.797.5059 Good Homes
Selling a Maplewood/South Orange/Millburn/Short Hills area home involves many steps and having an experienced Maplewood New Jersey Real Estate Agent and Realtor®, specializing in the Bedroom Communities of New York City in Essex/Union County— Millburn, Short Hills, Montclair, West Orange, South Orange, Livingston, Maplewood, Springfield, Summit, Madison, Chatham, Scotch Plains, Fanwood, Cranford and Westfield--by your side will make the transaction run a lot smoother. I would love to be your Maplewood/South Orange New Jersey Area Real Estate Professional! I assist both buyers and sellers in the Bedroom Communities of New York City, mostly served by NJ Transit’s Mid-Town Direct Train Lines, offering commutes of 45minute or less to NY Penn Station, with either the purchase and or sale of residential real estate.
As an Accredited Buyer’s Agent (pending), I have received special training to guide and educate you through the entire home buying process. From start to finish, I listen to your needs and desires in what you would like and take the information you give me to find you home. My GO-TO team can provide you the best in Real Estate advice with regard to attorney choices, Home Inspectors and Mortgage Loan Officers
As your Maplewood/South Orange/Millburn/Short Hills/Essex/Union County New Jersey listing agent I am well versed on as your local expert in all things in the Maplewood and South Orange area Real Estate Market. You can expect personalized service that includes a detailed consultation on how to best position your Mid-Town Direct home to be competitive in today’s market with training to provide my clients with an in-depth Advanced Comparative Market analysis, and advice on staging. As my office’s technology officer as well as both a Zillow Platinum Premier and Trulia Premier agent, I use the latest and most up-to-date marketing methods to get your home in front of as many buyers as possible. Being your New Jersey Real Estate Agent and Realtor ® not only involves just finding the home or selling the home, but being your guide, negotiator, advisor and advocate and making sure that your needs and goals are met. Being your New Jersey Essex/Union County area Realtor® (with a little bit of Morris Cty thrown in for good measure) is one of my truest passions, and “Helping You Find Your Dream Home” is my number one priority.
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